Terms and Conditions

Welcome to Echelon Tiny Homes (“Echelon Tiny Homes,” “we,” “our,” or “us”). These Terms and Conditions (“Terms”) apply to your access to and use of www.echelontinyhomes.com (the “Website”), including any purchases you make and any services we provide through the Website.

By using the Website, you agree to these Terms. If you do not agree, please do not use the Website.

1. General Terms

Eligibility: You must be 18 years or older, or use the Website with the involvement and consent of a parent/guardian.
Changes to these Terms: We may update or replace these Terms at any time. Updates become effective when posted on the Website. Continuing to use the Website after changes are posted means you accept the revised Terms.

2. Website Use

Information on the Website: We aim to keep information accurate and current. However, we do not guarantee that product details, pricing, availability, descriptions, or other content is always complete, error-free, or up to date. We may correct errors and update information at any time without notice.

Prohibited activities: You agree that you will not:

• use the Website for unlawful, deceptive, or fraudulent purposes
• attempt to disrupt, damage, or interfere with Website security or functionality
• use bots, scrapers, crawlers, or other automated methods to access, copy, or collect Website content without our written permission

3. Orders and Payments

Order acceptance: All orders are subject to product availability and our acceptance. We may refuse, limit, or cancel an order at our discretion (including for suspected fraud, pricing errors, or supply constraints).

Pricing and payment: Prices may be displayed in USD, British Pounds, and other currencies. We accept payment through available checkout options, which may include PayPal, Stripe, Shop Pay, Google Pay, Apple Pay, credit cards, debit cards, and other payment methods shown at checkout. By submitting payment details, you confirm you are authorized to use the selected payment method.

Taxes and import fees: You are responsible for any applicable taxes, customs duties, brokerage fees, or import charges for international orders.

No order changes/cancellations: Once an order is placed, it cannot be changed or cancelled.

4. Shipping and Delivery

Shipping timelines, costs, and other delivery terms are explained on our Shipping & Delivery Policy page. By placing an order, you agree to those terms.

If costs occur due to delivery refusal, delays in acceptance, failed delivery attempts, or non-acceptance (including storage, re-delivery, handling, or transportation adjustments), those costs may remain the customer’s responsibility.

If a customer fails or refuses to receive delivery within 60 days after being notified that the unit is ready for shipment or delivery, the order may be automatically cancelled, and no refund will be issued.

5. Returns and Refunds

Our policies for returns and refunds are stated on our Return Policy page. By purchasing from Echelon Tiny Homes, you agree to those terms.

6. Intellectual Property

Ownership: All Website content—including text, photos, graphics, logos, designs, downloads, and software—is owned by Echelon Tiny Homes or our licensors and is protected by intellectual property laws.

Limited permission: You may view and use the Website for personal, non-commercial use only. You may not copy, reproduce, republish, modify, distribute, or exploit any Website content for commercial purposes without our prior written consent.

7. Disclaimer and Limitation of Liability

To the maximum extent allowed by law:

• Echelon Tiny Homes is not liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of the Website, products, or services.
• The Website and its content are provided on an “as is” and “as available” basis, without warranties of any kind (express or implied), including warranties of accuracy, availability, or fitness for a particular purpose.

8. Indemnification

You agree to indemnify and hold harmless Echelon Tiny Homes (including our affiliates, owners, employees, and partners) from claims, losses, liabilities, damages, and expenses (including reasonable legal fees) arising from your violation of these Terms or misuse of the Website.

9. Privacy

Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use, and protect personal information.

10. Governing Law and Dispute Resolution

Governing law: These Terms and any dispute or claim connected to the Website or purchases will be governed by the laws of the United Kingdom, without regard to conflict-of-law rules.

Dispute resolution: If a dispute arises, you agree to first attempt resolution through good-faith discussions. If the dispute cannot be resolved, it may be submitted to arbitration or the courts of the United Kingdom, as determined by Echelon Tiny Homes.

11. Termination

We may suspend or terminate your access to the Website at any time if we believe you have violated these Terms, misused the Website, or engaged in prohibited conduct.

12. Contact Us

If you have questions about these Terms and Conditions, please contact us at:
Customer Support.